Terms and Conditions
Shipping
Please contact us for detailed shipping terms outside Czech Republic. Most of the times we charge you the usual amount of 20€, but shipping could be cheaper or more expensive, depending on the destination country and package weight.
We do not ship to Russia!
Payment
Payment must be made within 10 days after placing order.
Accepted payment methods
- PayPal on request
- Bank account transfer
- Credit card
1. Basic Information
These terms and conditions apply to purchases made in the online store armyzdar.cz. They further define and specify the rights and obligations of the seller (operator, supplier) and the buyer (customer, consumer). The operator of the online store is Radek Šturala, VAT ID: CZ8102253830, Company ID: 704 62 780, located at Hamry nad Sázavou 70, Žďár nad Sázavou, 59101. All contractual relationships are concluded in accordance with the legal system of the Czech Republic. If the contractual party is a consumer, relationships not governed by these terms are subject to the Civil Code (No. 40/1964 Coll.) and the Consumer Protection Act (No. 634/1992 Coll.). If the contractual party is an entrepreneur, relationships not regulated by these terms are governed by the Commercial Code, No. 513/1991 Coll., all as amended.
Definition of Terms
- Consumer Contract is a purchase contract, a contract for work, or other contracts where one party is a consumer and the other is a supplier.
- Supplier/Seller is a person who, when concluding and fulfilling a contract, acts within the scope of their business or other entrepreneurial activities. This is an entrepreneur who directly or through other entrepreneurs supplies products or provides services to the buyer.Supplier: Radek Šturala, Hamry nad Sázavou 70, Žďár nad Sázavou, 59101
Company ID: 704 62 780
VAT ID: CZ8102253830 - Buyer Consumer is a person who, when concluding and fulfilling a contract, does not act within the scope of their business or other entrepreneurial activities. This is a natural or legal person who purchases products or uses services for purposes other than business with these products or services.
- Buyer Non-Consumer is an entrepreneur who purchases products or uses services for the purpose of their business with these products or services. This buyer is governed by the terms to the extent applicable and by the Commercial Code.
2. Order of Goods/Purchase Contract
An order of goods is a proposal to conclude a purchase contract, and the purchase contract itself is concluded at the moment the seller delivers a binding acceptance to the buyer’s proposal (binding confirmation of the order by the seller). The order also serves to reserve the goods. From the moment of order confirmation, mutual rights and obligations arise between the buyer and seller, defined by the purchase contract and these terms and conditions, which are an integral part of this contract.
Information on the individual technical steps leading to the conclusion of the contract is evident from the ordering process in the armyzdar online store. The buyer has the opportunity to check and possibly correct the order before it is sent.
By sending the order, the buyer confirms that they have read these terms and conditions, including the complaints procedure, and agree with them without reservation. The buyer is sufficiently informed of these terms before placing the order.
The seller reserves the right to cancel the order or its part before concluding the purchase contract in the following cases: the goods are no longer produced or delivered, or the supplier’s price of the goods has significantly changed. In such a case, the seller will promptly contact the buyer to agree on the next steps.
No consumer rights can be applied to gifts provided entirely free of charge. The seller provides a warranty period only on purchased products. In gift programs, according to §628 of the Civil Code, it is a gift agreement, from which the seller does not bear responsibility for defects.
3. Consumer’s Right to Withdraw from the Contract
If the purchase contract is concluded using means of distance communication (in the online store), the consumer has the right, in accordance with § 53 paragraph 7 of the Civil Code, to withdraw from the contract within 14 days from the receipt of the goods. The withdrawal from the contract must be delivered no later than the last day of the 14-day period.
The consumer can withdraw from the contract by notifying the supplier electronically at the email address info@armyzdar.cz or by other demonstrable means (we recommend written form).
When withdrawing, we recommend including the order number or sales document and the account number for the refund.
However, this legal provision cannot be understood as the possibility of free borrowing of goods. The consumer, when exercising the right to withdraw from the contract within 14 days from receipt of performance, must return everything obtained under the purchase contract to the supplier. If this is no longer possible (e.g., the goods have been destroyed or consumed), the consumer must provide monetary compensation as an equivalent of what can no longer be returned. If the returned goods are only partially damaged, the seller can claim compensation for damages from the consumer and offset their claim against the returned purchase price. The seller is obliged to prove the incurred damage. In such a case, the seller returns only the reduced purchase price to the consumer.
On the purchase price to be returned to the buyer, the seller may also offset their actual costs associated with returning the goods (transport costs, etc.).
The consumer does not have the right to withdraw from the contract in accordance with § 53 paragraph 8 of the Civil Code in the case of contracts:
- For the provision of services if their performance has begun with their consent before the expiry of the 14-day period from receipt of performance.
- For the supply of goods or services whose price depends on fluctuations in the financial market independent of the Seller’s will.
- For the supply of goods modified according to the buyer’s wishes or for their person, as well as goods that are subject to rapid deterioration, wear, or obsolescence.
- For the supply of audio and video recordings and computer programs if the buyer has breached their original packaging.
- For the supply of newspapers, periodicals, and magazines.
- Consisting of a game or lottery.
4. Non-Conformity with the Purchase Contract
If the item upon receipt by the buyer is not in conformity with the purchase contract (hereinafter referred to as “non-conformity with the purchase contract”), the buyer has the right to have the seller restore the item to a condition corresponding to the purchase contract free of charge and without undue delay, according to the buyer’s requirement either by exchanging the item or repairing it. If such a procedure is not possible, the buyer may demand a reasonable discount on the item’s price or withdraw from the contract. This does not apply if the buyer knew about the non-conformity with the purchase contract before accepting the item or caused the non-conformity themselves. Non-conformity with the purchase contract that manifests within six months from the date of receipt of the item is considered to have existed at the time of its receipt unless it contradicts the nature of the item or unless proven otherwise.
5. Final Provisions
These terms and conditions are valid in the wording stated on the seller’s website on the day the purchase contract is concluded. The contract is concluded in the Czech language; unless circumstances on the part of the seller or buyer prevent it, the contract can be concluded in another language understandable to the parties. The concluded contract (buyer’s order) is archived by the seller for the purpose of its successful fulfillment and is not accessible to third parties.
The terms and conditions are displayed on the website of the online store, allowing their archiving and reproduction by the buyer. By sending the order, the buyer confirms that they have read these terms and conditions and agree with them without reservation. The buyer is sufficiently informed of these terms before placing the order.